Website Migration
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Q: What does the web site migration service include? Will my website be secure?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We’ll transfer your website(s) to our top–class cloud hosting platform without you having to do anything. We know from personal experience that changing web hosting providers can result in lost information and unnecessary downtime. That is why we will perform all that for you at no cost!We’ve got highly professional administrators whose primary task is to make certain that your web site functions precisely as it did on your old web hosting platform. Our administrators are experts in transferring custom–built websites, as well as websites that are based on popular scripts such as Joomla™ and WordPress.
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Q: Website migration seems like a lot of work. How long does it take?
A: We strive to carry out all web site migrations as fast as possible. Even so, we do not have a set time frame for website migrations. There are various factors that you have to take into account – the mere size of your web site and the workload of our website migration staff, etc. We always strive to implement each migration in under 48 hours. With smaller–sized sites, our team usually manages to finish within 24 hours.
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Q: My privacy is essential for me. What details do you need?
A: We will need the login information for your current web hosting provider’s Control Panel and the site’s name (domain name).
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Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a client. We’re devoted to protecting the security of the private details gathered from the customers. To accomplish that, we employ technical safety measures to prevent the loss, the misapplication, the modification or the illegal leakage of the personal details under our control. The safety measures include, but are not limited to: physical, electronic and administrative operations to safeguard and secure the info that we accumulate online. When we request clients to submit financial info (such as a credit card number), this info is shielded using the SSL (Secure Sockets Layer) encryption technique.
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Q: Will my web site be unavailable during the transfer?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. After the transfer is finished, we will make certain that everything is working properly and that the integrity of your content is not affected before telling you that the transfer is done. After that, we’ll instruct you how to transfer the domain to your web hosting account with us and how to modify your DNS resource records.
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Q: Will my current web hosting provider need to provide any information/help?
A: Nah. Aside from your login details for the Control Panel, we don’t need anything. We’ll never contact your hosting provider. They will not know anything about the migration either.
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Q: Which hosting platforms do you support?
A: We can transfer your site from any web hosting provider or any Linux–powered web hosting platform given that we can receive access to the Control Panel and there’s FTP access available.The only websites that we are unable to transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.