A 99.9% Server Uptime

Our shared hosting system is based on a solid, high–end hardware configuration and a significantly modified Linux distribution. Thus, irrespective of what your website is, or how many site visitors you have, or even in case there is a DoS assault, our hosting servers will remain up and your web sites will stay online.

All Linux shared services packages include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you develop your very own cloud hosting platform, it is important that you also set up your own network infrastructure. That’s the reason why we built a custom internal network in all our data centers. Relying on top–drawer Juniper routers and switches, our internal network allows for mega–fast data transfer rates and is fully redundant.

Therefore, you will take advantage of a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, no matter which web hosting package you’ve opted for.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Although we have done just about everything to decrease all possible risks with our cloud hosting packages and regardless of the fact that our company offers first–class customer support, there are cases when the client is just not content with what we have to offer. Or he needs to upgrade to a more robust web hosting solution, like a virtual private server or a dedicated hosting server.

This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t fully happy, you will get your money back.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve cautiously selected each single member of our 24x7 support team so that we can provide the best client support that you can possibly get. Each one of our technical support engineers has many years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they’re available to you 24x7 – you’ll be able to reach them at any time and they’ll reply back to you as fast as possible.

Their average ticket response time is under twenty minutes, whilst with other web hosting companies you have to wait for days. Besides, we offer a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered in less than 1 hour.

24/7 Technical Support