You will find a lot of shared hosting companies on the market, but the majority of them are resellers who have limited resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the phone. The type of support that you'll receive via this particular channel of communication may vary based on the provider - several of them provide expert telephone support, various others offer common and customer support only as some matters are more time-consuming and it's far easier to be resolved via a ticket, particularly if the situation needs to be escalated. Nonetheless, it is good to find that you could always reach your web hosting provider as there are numerous small-scale matters that can be resolved efficiently and in a timely manner through a telephone call, not mentioning that you are able to get more details for the services even before you become a client.

Phone Support in Shared Hosting

All of our shared hosting packages offer telephone support 14 hours a day even on official holidays, therefore if you do not have an account yet, you'll be able to call us and find out more about our services or whether we'll meet the system requirements for your sites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so that you are able to call the number that is nearer to you. If you're a current customer, we will help you timely with any kind of general and billing matters as well as with multiple tech matters to save you time and efforts - we are aware of the fact that sometimes it's quicker to talk with a live person to get things done immediately. Certainly, some situations cannot be managed over the phone, so if this is the case you're able to take advantage of our ticketing system.