In spite of the fact that the hosting service supplied by the different companies is almost identical, each provider has a customized platform with its own modifications and different ways to accomplish particular tasks. In this case, an info-rich knowledge base will be exceptionally helpful both for people with no practical experience and for technically trained individuals who will sooner or later find out how certain tasks are done, but will lose time in the process. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, saving users plenty of time and energy. The end result is more pleased customers, as they can easily find the information they want, and less work for the support staff representatives, because typically the vast majority of the questions and issues that customers have are already included in the knowledge base. In case the articles are written well and cover more topics, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

All Linux shared services that we’re offering feature an elaborate knowledge base where you can find all you need to know in regard to your hosting account. Whether you plan to create a brand-new database, to forward a domain by means of an .htaccess file or to create an e-mail account on your PC or mobile device, you can just read our help articles and all the information that you need will be there. When you open a given section of the Hepsia hosting Control Panel, you’ll see articles that are associated with the functions that can be accessed through it. If you’d like to see the entire list of articles and get acquainted with all the features that Hepsia offers, or only to read general info about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our very best to encompass any complication that you may stumble upon, but in case you don’t find what you need, you can always touch base with us, as our client service team is at your disposal around the clock.